Technical Support

Job Responsibilities:

• Ensure high availability, security, and reliability of IT infrastructure, including but not limited to resources optimization, execute backup and disaster recovery plan

• Perform system installation, upgrade, configuration, administration, troubleshooting, patching, and monitoring of server and network devices

• Provide Clinic and Back-office End user support

• Collaborate with the core development team on AI-driven initiatives and innovation projects

• Leverage AI tools and technologies to automate routine IT support and operational tasks

• Documentation for audit propose

• Assist in project roll-out and any other duties as assigned by Management

Job Requirements:

• Higher Diploma or above in Computer Studies or related discipline

• 1-3 years relevant working experience in IT support

• Knowledge and experience in Active Directory, Office 365, VMware and VEEAM

• Experience or a strong interest in AI coding, AI tools, and automation technologies is an advantage

• Relevant domain knowledge and previous functional experience in private healthcare industry is an advantage

• Good command of spoken and written English and Chinese

• Excellent Communication Skills and able to work as a team player

• Candidates with less experience and fresh graduates will be considered

Please apply in confidence with full resume, expected salary and availability to the Human Resources Department, OT&P by emailing us via   “Apply Now”.

The information provided will be used for selection purpose only. All information of unsuccessful applicants will be destroyed within six months.

OT&P Healthcare is an equal opportunity employer and does not discriminate against its employees or applicants based on age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, or any other protected classification under local laws.