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Quality HealthCare Medical Services Ltd

Officer, Operational Excellence

Company Overview

About Quality HealthCare Medical Services Limited

About Quality HealthCare Medical Services Limited 卓健醫 (QHMS), became part of Bupa, an international healthcare group in October 2013. With roots tracing back to 1868, QHMS serves the community through a network of over 1,500 provider service points in the city, including over 100 self-owned multi-specialty medical centres and affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health & Wellness services. QHMS is one of the largest providers of healthcare services to corporates in Hong Kong. QHMS endeavors to enhance the quality of our professional services continuously to satisfy the needs of customers and patients.

Enhance the operational efficiency of the medical centres by reviewing the workflow and streamlining the work process

 Responsibilities

  • In charge in ordering support for frontline on centre equipment or other related supply.
  • Responsible to prepare administration documents (Forms & Notes) for frontline
  • Responsible to prepare audit checklist, SOP and training materials
  • Handle incoming enquiries/fax
  • Assist in data collection for system and process evaluation
  • Other adhoc tasks as assigned

Qualifications, Training and Experience

  • HKDSE/HKALE or higher diploma preferable
  • Minimum 4 years’ administrative, customer services or retail operational experience
  • Good PC skills
  • Self-starter, independent with good communication and analytical thinking
  • Medical knowledge or training preferable
  • Good analytical skills and problem solving techniques
  • Well organized and excellent interpersonal skills
  • Proficient in MS Excel and Power Point
  • Good command of written and spoken English and Chinese

Job details

Work Exp
4 Years
Education
F.5 - F.7 or DSE
Industry
Medical Services / Pharmaceutical / Hospitals
Job Function
> Others
Location
Ngau Tau Kok
Employment Type
Full Time
Published On
24 Sep 2026
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