QUALITY MANAGER, NPI & PRODUCT QUALITY – electronics manufacturing - HK listed EMS company (Vietnam)

COMPANY OVERVIEW

• We are a Hong Kong-listed Electronics Manufacturing Services (EMS) company serving well-known international brands across North America, Europe and the Asia Pacific region.

• With manufacturing facilities in China and Vietnam, we provide complete manufacturing solutions—from design support and engineering to PCB assembly, box-build production and full turnkey manufacturing.

• Our products are used in consumer electronics, industrial equipment, automotive components and smart IoT products. We work closely with global customers to deliver high-quality, reliable and cost-effective manufacturing services.

ROLE MISSION

• To lead product quality management for new product introduction and mass production, ensuring products meet customer requirements, quality standards and reliability expectations.

• You will build and lead a strong quality team, work closely with engineering and purchasing teams, manage supplier quality, and drive continuous improvement across the production floor.

ROLE SUMMARY

• This is a senior quality management role based in Vietnam, supporting new product introduction (NPI) and mass production in a cleanroom manufacturing environment.

• You will work with cross-functional teams to resolve material and process quality issues, establish inspection and control plans, and ensure a smooth transition from NPI to mass production.

• You will also develop local sourcing quality standards, manage supplier quality, handle field returns and customer complaints, and build a quality-first culture across all shifts.

• This role is suitable for an experienced quality professional with strong technical knowledge, supplier quality experience and people-management skills.

JOB DESCRIPTION

• Work with cross-functional teams to manage quality issues during New Product Introduction (NPI) programmes.

• Resolve material and process quality issues to support a smooth transition to mass production.

• Work with Purchasing and Engineering teams to develop local sourcing and manage supplier quality issues.

• Establish control plans based on customer requirements and PFMEA for incoming, in-process, outgoing and reliability inspections.

• Drive process control in critical processes that affect product quality.

• Develop and implement product qualification and reliability test plans.

• Build, train and mentor a new quality team, including inspectors, engineers and supervisors.

• Create a culture of quality ownership on the production floor in a cleanroom environment.

• Ensure quality standards and procedures are applied consistently across all shifts.

• Lead continuous improvement activities to improve product quality and manufacturing processes.

• Manage field returns, customer complaints and corrective actions.

• Monitor quality performance, prepare reports and provide recommendations to Senior Management.

• Perform other duties and ad-hoc projects as assigned.

IDEAL CANDIDATE

• Tertiary education or above in Mechanical Engineering, Electronic Engineering, Manufacturing Engineering or a related field.

• At least 7 years of relevant quality experience, including 3 or more years in supplier quality and product quality.

• Experience in metal parts manufacturing and testing in a cleanroom environment is preferred.

• Experience in developing and implementing product qualification and reliability test plans.

• Solid experience in managing quality issues during NPI launches.

• Good understanding of PPAP and quality tools, including MSA, SPC and FMEA.

• Strong analytical, problem-solving and communication skills.

• Good leadership skills and able to build, train and develop a quality team.

• Proficient in English. Fluent Chinese, including Mandarin, is an advantage.

• Willing to be based in Vietnam.

TERMS & BENEFITS

• Work location: Vietnam.

• HK employment contract.

• MPF contribution.

• 5.5-day work week.

• Accommodation provided.

• Meals provided.

• Medical insurance.

• Round-trip air tickets for regular home visits.

• Overtime hours can be accumulated and converted into additional annual leave days, allowing more frequent home visits.

TO APPLY for this job or similar jobs :

Please email your CV with salary expected to Apply Now

JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立，是一家總部設於香港的專業招聘公司，提供招聘及獵頭服務。

All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
本公司所收集的求職者個人資料僅作招聘用途。閣下的私隱將獲得嚴格保障，個人資料絕不會被披露、出租或出售予任何第三方。