Computer Assistant II (Ref. 2600015W)

Information Technology Services Centre
Computer Assistant II (Ref. 2600015W) (Closing date: July 28, 2026)
The appointee will join the System Operation and Administration team of Administrative Systems Services. Duties include (a) assisting in a variety of clerical tasks, including data entry, filing, and documentation; (b) answering phone calls from user departments; (c) routing problems and enquiries to supporting teams; (d) performing simple IT tasks according to guidlines; and (e) maintaining inventory of computer equipment and software.
Applicants should have (i) completed secondary education; (ii) Grade E/Level 2 or above in at least 5 subjects in HKCEE, including Chinese, English (Syllabus B) and Mathematics; OR any combination of results in at least 5 HKDSE subjects (including Level 2 or above in Chinese, English and Mathematics): Level 2 or above in NSS subjects, “Attained” or above in ApL subjects (subject to a maximum of 2 subjects), and Grade E or above in Other Language subjects; (iii) at least 1 year’s full-time work experience; (iv) good organisational, communication, and customer service skills; (v) the ability to provide professional and courteous support to faculties, staff, and students; (vi) attentiveness to detail and the ability to multitask effectively; and (vii) basic knowledge of using MS Office. Prior work experience in an IT environment is preferred.
Applicants must submit copies of HKCEE/HKDSE certificates showing that they have fulfilled the language requirements and academic qualifications stated above, otherwise their applications will NOT be considered.
Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.