Computer Technician II(s) (Ref. 2600018A)

Information Technology Services Centre
\Computer Technician II(s) (Ref. 2600018A) (Closing date: August 4, 2026)
The Information Technology Services Centre (ITSC) is looking for individuals to provide services for the Central Data Centres of the University.
The appointee(s) will be assigned to the Central Operations Team. Duties include (a) performing infrastructure service desk functions to take care of incident management and request fulfilment; (b) monitoring networks and various systems, fault reporting and escalation according to standard operation procedures; (c) performing network, hardware systems, and data centre infrastructure routine checks and troubleshooting; and (d) performing daily operation tasks, such as asset management in data centre, entrance request handling, job submission, data backup, report generation, cable patching and other network/systems/data centre housekeeping works. Working on shifts, including beyond normal office hours, overnight, at weekends, and on public holidays, will be required. Monthly shift allowance will be provided.
Applicants should have (i) a Diploma/Certificate in Computing or related disciplines from a recognised university or technical institute; (ii) experience in network, systems or data centre operations; (iii) a positive work attitude towards observing disciplinary codes of shift duties; and (iv) good communication and interpersonal skills.
Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.