Customer Service Officer

Job Description 

• Supporting the sales team by responding to customer inquiries, processing quotations, orders and maintaining sales-related databases

• Requiring strong organizational and communication skills, attention to detail and ability to work effectively in a fast-paced environment

• Process quotation, sales orders, contracts and purchase orders etc.

• Assist in reporting and date management

• Provide excellent customers service, Communication channels through various medium including email, phone and communication application

Requirements and skill :

• Proven Work experience as a sales administrator or sales support agent

• Hands on experience with CRM software and MS Office (MS Excel in particular)

• Excellent organizational and multitasking skills

• A team player with high level dedication

• Ability to work under strict deadlines

• Excellent command of written and spoken Chinese and English