Clerical / Admin / Operation jobs in Hong Kong

JOB DESCRIPTION : 

• Manage end-to-end marine cargo claims, including losses, damages, shortages, and theft.

• Evaluate liability, interpret insurance policy terms, and negotiate settlements with cargo owners, insurers, and freight forwarders.

• Coordinate renewal of insurance policies and maintain regular liaison with insurance brokers, underwriters, and cargo insurers.

• Maintain accurate and up-to-date claims registers and supporting documentation for audit and compliance purposes.

• Provide internal guidance to commercial and logistics teams on liability clauses, standard operating procedures, and risk exposure in contracts and bills of lading.

• Prepare reports and updates for senior management on claims trends, exposures, and recovery progress.

• Work independently and report directly to the Director.

IDEAL CANDIDATE :

• Minimum 3–5 years of hands-on experience handling cargo and/or marine liability claims, preferably within shipping, logistics, or insurance.

• Bachelor's degree in a related discipline (e.g., Logistics, Maritime Studies, Business, Law, or equivalent).

• Strong analytical and problem-solving skills, with sound judgment on liability and settlement decisions.

• Excellent communication and interpersonal skills, with the ability to influence stakeholders and guide teams through process changes and new workflows.

• Highly organised, detail-oriented, and able to manage multiple claims simultaneously under tight deadlines.

• Excellent written and spoken English and Chinese (Cantonese and Mandarin).

TERMS & BENEFITS :

• Five-day work week

• 12 days of annual leave

• Birthday leave

• Medical insurance

• Performance bonus 

TO APPLY for this job or similar jobs :

Please email your CV with salary expected to Apply Now

JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立，是一家總部設於香港的專業招聘公司，提供招聘及獵頭服務。
All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
本公司所收集的求職者個人資料僅作招聘用途。閣下的私隱將獲得嚴格保障，個人資料絕不會被披露、出租或出售予任何第三方。