Cody Szeto is director of the IT&T, engineering, supply chain and procurement divisions at Kelly Services Hong Kong.
Should I quit e-banking job because nothing changes?
About six months ago I left a job as e-banking product manager at one bank for a similar job at another bank for higher pay. The role sounded exciting – they were looking to totally revamp their ageing e-banking systems to something more suitable for modern banking. The reality, though, is that things move incredibly slowly here – high-level decisions go through so many different layers and there seems to be a reluctance from senior managers to move away from legacy software systems. In hindsight, things were much better in my previous position. Should I press on in my new role or bite the bullet and return to my old job?
No job is perfect and it’s always worth asking yourself what you value most in your work. It could be the remuneration, career-advancement opportunities, work-life balance, training opportunities, chemistry with your boss and peers, corporate culture, or something else.
Let’s say your priority is learning opportunities and career advancement, but now you feel, as an e-banking manager, that working with an outdated legacy system may undervalue your worth and hamper your career advancement in the long term. If that is the case, I share your worry and frustration.
As you know, upgrading an e-banking system involves much more than replacing hardware. It entails a fundamental change in the bank, and will often disrupt the comfort zones of many. Change management is never an easy task, and it doesn’t happen overnight, but a skilful, committed management team can certainly provide hope.
Before you decide to quit, ask yourself: Is there savvy senior management, such as a strong CEO or COO, who is committed to revamping the e-banking system? If not, is a management change due? If seniors do not seem to be leading change, are they open-minded and supportive of change? Are there passionate like-minded teammates who can drive the change?
Should the answers to the questions above be negative, the chances of the legacy software systems being replaced in the foreseeable future are remote.
If this is the case, be prepared to embark on a new job hunt. Your previous company is certainly an option, but why limit your exposure to turf you already know? Take the opportunity to explore the market, as something better may await.
You may worry about quitting so soon into a new job, as employers may feel you are job hopping. Since you have a sound reason that compels a swift job switch, this is less of a problem. However, given the soft market and timing in the year, I strongly suggest you remain in your current job until you’ve signed a new employment contract.
This article appeared in the Classified Post print edition as Should I quit e-banking job because nothing changes?