A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering...

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Business Transformation Manager (Contract until 31 December 2017)

Job level Middle
Work exp 5 Years To 15 Years or above
Education Bachelor Degree
Location Hong Kong
Employment type Full Time
Industry Banking
Job function Banking / Finance > Others
Published On 18/10/2016

RBWM Chief Operating Office

We are currently seeking a high caliber professional to join our department as Business Transformation Manager.  

Principal responsibilities

  • Support project execution under the Bank’s Retail Transformation Programme
  • Work closely with project teams and other stakeholders to proactively manage projects under different workstreams
  • Monitor and track project status on a regular basis under the Programme’s governance structure and provide oversight from PMO’s perspective
  • Communicate effectively between project teams as per guidance from senior management
  • Identify projects’ emerging risks and issues, and escalate them to appropriate management for timely resolution before materialization
  • Attend regular project meetings with project teams and other supporting functions
  • Ensure project documentation is complete and up-to-date
  • Prepare regular project status update to management and relevant committees
  • Prepare management reports, conduct business researches and participate in ad hoc projects to explore new business opportunities

 Requirements

  • University degree in Business Administration, Finance or a related discipline; professional qualifications such as CFA, PMP an asset
  • Minimum of 5 years' experience in project management covering the entire project life cycle
  • Good knowledge of retail banking and wealth management businesses, with strong business acumen and general understanding of retail business operation
  • Strong self-motivation, with the ability to work independently and under pressure
  • Good analytical, problem solving, report writing skills and analytical capabilities to deal with ambiguities
  • Excellent communication, interpersonal and analytical skills
  • Experience to influence and collaborate with stakeholders to execute project plans
  • Good knowledge of application software including MS Excel and PowerPoint
  • Proficiency in English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes 

(Candidates with less experience will be considered for the position of Assistant Business Transformation  Manager.)

To apply, please read carefully the ‘ Note on Collection of Personal Data and Information available in the careers page of our Hang Seng website : www.hangseng.com and send your resume via e-mail : Recruit13@hangseng.com for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.