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Call Center Manager (Tourism / Hospitality)

EBRO EXECUTIVE SEARCH LIMITED

All Hong Kong•HK$28,000 – HK$32,000

Hospitality / Hotel ServicesFull Time10 days ago

Customer Service Officer (Airline, Consumer Electronics, Telecom, Logistics)

EBRO EXECUTIVE SEARCH LIMITED

All Hong Kong•HK$12,000 – HK$20,000

TelecommunicationsFull Time10 days ago

Assistant Manager (Temporary Appointment) (two posts) (Ref. 260721012)

THE HONG KONG POLYTECHNIC UNIVERSITY

All Hong Kong

Education / TrainingTemporary12 days ago

Sales Operations Coordinator/Executive

Century Personnel Services Limited

All Hong Kong•HK$22,000 – HK$28,000

Trading / Merchandising / Wholesale12 days ago

AXA Associate 理財策劃經理

AXA安盛

Hong Kong

Insurance / Pension Funding (MPF)12 days ago

Financial Planner

AXA安盛

Hong Kong

Insurance / Pension Funding (MPF)12 days ago

Marketing & Promotions Officer (Property Sales)

EBRO EXECUTIVE SEARCH LIMITED

All Hong Kong•HK$26,000 – HK$30,000

Property / Real Estate DevelopmentFull Time12 days ago

Customer Service Supervisor / Officer (Airline - Call Center)

EBRO EXECUTIVE SEARCH LIMITED

All Hong Kong•HK$15,000 – HK$30,000

Travel / Tourism12 days ago

Customer Service Officer (Japanese, Full-Time / Part-Time)

EBRO EXECUTIVE SEARCH LIMITED

All Hong Kong•HK$15,000 – HK$20,000

TelecommunicationsFull Time12 days ago

財富管理經理/ 高級財富管理經理 Wealth Management Manager / Senior Wealth Management Manager

BOC Group Life Assurance Company Limited

Hong Kong

BankingFull Time13 days ago

Call Center Manager (Tourism / Hospitality)EBRO EXECUTIVE SEARCH LIMITED

All Hong Kong•HK$28,000 – HK$32,000 / Monthly•10 days ago

Hospitality / Hotel ServicesFull Time

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Company Overview

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

Banking & Finance
Property & Construction
Information Technology
Engineering
Legal & Professional Services
Luxury Retail
Top Executives

For general enquiry, please send email to [email protected]

The Job

Client: The Call Center of a Premium Vacation Club
Position: (Assistant) Call Center Manager
Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evaluate service standard and identify areas of improvements, Resolve complaints.
5-day work. $30K (Negotiable)

Requirements

Secondary educated or above
Min. 8 years call center experience of which at least 3 years should be managerial level
Relevant experience in hospitality industry preferred but not a must
Excellent presentation and people management skills
Proactive and result oriented
Good command of spoken English and Chinese.
Good experience in computer application

How to Apply

Applicants please send resume with current & expected salary to [email protected]

Job details

Work Exp: 6 Years – 15 Years or above
Education: Diploma / Certificate
Industry: Hospitality / Hotel Services
Job Function: Sales / Business Development / Customer Service > Customer service / Sales Support, Sales / Business Development / Customer Service > Sales Management, Sales / Business Development / Customer Service > Telemarketing / Call Centre
Language: Chinese - Cantonese, Chinese - Mandarin, English
Location: Within Hong Kong
Monthly Salary (HKD): HK$28,000 – HK$32,000
Employment Type: Full Time
Benefits: 5-day week, Discretionary bonus, General holidays, Insurance plan, Medical plan
Published On: 23 Jul 2026

Jobs across Hong Kong

Call Center Manager (Tourism / Hospitality)

Customer Service Officer (Airline, Consumer Electronics, Telecom, Logistics)