GOGOVAN is the first app-based platform for transporting goods in Asia, which is dedicated in offering excellent transportations and logistics system through innovative technology. The GOGOVAN app was created to connect individuals and businesses directly to thousands of drivers for their real-time logistic...
GOGOVAN is the first app-based platform for transporting goods in Asia, which is dedicated in offering excellent transportations and logistics system through innovative technology. The GOGOVAN app was created to connect individuals and businesses directly to thousands of drivers for their real-time logistic needs, and to redefine the everyday logistics experience by providing a convenient and efficient service. Over the years, GOGOVAN has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally.

 

 

Account Executive

Responsibilities:

  • Provide customer service via phone by answering questions concerning business account creation, order request fulfillment & driver management
  • Record customer status by using word processing, spreadsheet and other CRM tools
  • To work closely with the team to achieve annul sales target and understanding their needs and maintain long-term relationships (Customer retention and growth)
  • Respond to complaints and understand from SME customers’ needs and give after-sales support
  • Able to handle Ad-hoc task as request
  • Customer visit 20%

 

Requirements:

  • Diploma Graduate or Formal Secondary School graduate with 1-3 years’ customer service experience in courier industry, warehouse, trucking company or freight forwarding industry;
  • Good command of Cantonese, spoken English and Mandarin
  • Proficient in Chinese and English typing is a must
  • Proficient in Microsoft Office, with basic computer and software knowledge
  • Hard­working, careful, active, responsible, enable to work under pressure and fast­ paced work environment
  • Excellent interpersonal skill, self-motivated and well organized
  • Possess strong interest to pursue long term career in a professional industry, for first mile logistics, last mile logistics and instant logistics solutions;
  • Enthusiastic in logistics, technology and e-commerce
  • The future - Candidate for supervisory position
 

We offer an attractive salary commensurate with qualifications and experience, and fringe benefits including bonus, annual leave, medical insurance and MPF.

*All information received will be kept in strict confidence and only for employment-related purposes.