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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Assistant Customer Information Central Support Manager [CDD/ KYC/ AML/ Banking]

Job level Middle
Location
Within Hong Kong Hong Kong
Employment type
Industry Banking
Job function Banking / Finance > Others
Published On 14/02/2018 2018-02-14 2018-02-21

Customer Information Central Support Manager [CDD/ KYC/ AML/ Banking]

Our client is one of the leading banks in Hong Kong.

Responsibilities

  • Review RFI and Customer Due Diligence (CDD) requests received to engage customer for information collection  
  • Conduct outbound calls to collect customer information and respective supporting documents for RFI requests and CDD projects
  • Work on and manage RFI and CDD process from end-to-end and to assure that it meets the Group requirements as well as the compliance and regulatory standards
  • Provide customer feedback regularly to improve the RFI and CDD process
  • Work closely with relationship managers, risk investigators and Financial Crime Compliance on risk management control matters

Requirements

  • University Degree / Diploma in related discipline with relevant experience and professional qualifications
  • Minimum 2 years' retail banking experience
  • Strong attentiveness to detail, compliance and control orientation
  • Proficiency in both English and Chinese, and fluency in Putonghua an advantage
  • Great sense of servicing mindset to ensure efficient and effective customer service processes

Interested parties please apply with your latest resume and please feel free to contract me at 3990-0369 if you have further questions.

***Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes***