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Prudential Corporation Asia is one of Asia’s leading life insurance companies with more than 14 million customers in 12 countries. The company is a business unit of Prudential plc of the United Kingdom, and offers a wide range of life insurance, protection, savings and retirement products and services. With a long heritage in Asia, the company has over 500,000 financial consultants who live up to the promise every day to be “Always Listening. Always Understanding". 

Eastspring Investments, our asset management arm, is one of the region’s largest asset managers with on-the-ground presence in 10 markets as well as distribution offices in the US and Europe.

Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America.

Prudential Corporation Asia is one of Asia’s leading life insurance companies with more than 14 million customers in 12 countries. The company is a business unit of Prudential plc of the United Kingdom, and offers a wide range of life insurance, protection, savings and retirement products and services....

Prudential Corporation Asia is one of Asia’s leading life insurance companies with more than 14 million customers in 12 countries. The company is a business unit of Prudential plc of the United Kingdom, and offers a wide range of life insurance, protection, savings and retirement products and services. With a long heritage in Asia, the company has over 500,000 financial consultants who live up to the promise every day to be “Always Listening. Always Understanding". 

Eastspring Investments, our asset management arm, is one of the region’s largest asset managers with on-the-ground presence in 10 markets as well as distribution offices in the US and Europe.

Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America.

Assistant Sales Support Officer, GI&EB (12 Month Contract)

Job level Entry
Work exp Minimum 1 Year
Education Associate Degree
Location
Quarry Bay Hong Kong Island, Hong Kong
Employment type Contract
Benefits 5-day week
Industry Insurance
Job function Sales / Business Development / Customer Service > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Insurance > Others
Published On 22/07/2018 2018-07-22

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

This role assists to achieve sales target and deliver quality customer service via handling hotline enquiries for product coverage, policy administration and quotation from customers and intermediaries with professional and efficient manner, and aims to achieve service excellence and turnaround standard.

Job Responsibilities:

  • Assist in handling incoming requests via email or phone
  • Assist to prepare quotations
  • Assist to prepare reports and statistics for the team
  • Perform UAT (User Acceptance Testing) of IT system
  • Provide efficient and effective administrative support to the team
  • Participate in projects to enhance team efficiency and service level
  • Assist in ad-hoc projects and duties

Job Requirements:

  • Form 6 or above, professional insurance qualification or having passed IIQE Paper I & II, is preferred
  • 1-2 years of working experience, preferably in customer services and/or call centre
  • Fresh graduate in Business Administration or Insurance will also be considered
  • Good communication and analytical skill and self-motivated
  • Good command of spoken and written English and Chinese (including Mandarin)
  • Proficient in MS Office applications