As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London...
As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.com.hk

Concierge Services - Deluxe Shopping Mall

Job level Entry
Work exp No work experience
Education Associate Degree
Location
Within Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Retail Sales
Travel / Tourism > Customer Service / Guest Relations
Published On 12/09/2019
ref. 4071075/001_68891

Our client is one of the premium-level shopping malls in Hong Kong. The mall includes a variety of new ideas and offers customers a one-stop shopping experience, covering retail, leisure, dining, entertainment, and cultural experience. With their rapid growth of business, they are currently looking for customer service talents to join their dynamic team.

Client Details

Our client is a well-known property developer in Asia with over 10 years of history and their reputable brand name has spread across the globe. They are now expanding its business scale in Hong Kong office and is looking for customer service talents to join their team.

Description

  • Greet guests, VIP members and tourists with warm gestures

  • Deliver world-class customer service in person
  • Handle and follow-up customers complaints and feedback in a professional manner
  • Handle e-mail or phone calls when necessary
  • Provide support in shopping mall events and promotions
  • Assist with ad-hoc projects as assigned

Profile

  • Relevant customer service experience in concierge is preferable
  • Fresh graduates with part-time customer service experience are also welcome
  • Willing to perform shift duties (non-overnight)
  • Good command of both written and spoken English, Mandarin and Cantonese
  • Excellent interpersonal and communication skills and passionate in people-facing position

Job Offer

  • Attractive salary package with SHIFT allowance
  • 5 days work
  • Deluxe working environment
  • Outstanding medical allowance

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gobie Leung on +852 3602 2452