Based in Hong Kong, the Build-Up Group is one of the leading trims suppliers in the garment accessories industry. With more than 30 years’ service in the field, we have expanded our business in China, United States, Taiwan, Korea, Singapore, Vietnam, and Cambodia. The Group is committed to delivering...

Based in Hong Kong, the Build-Up Group is one of the leading trims suppliers in the garment accessories industry. With more than 30 years’ service in the field, we have expanded our business in China, United States, Taiwan, Korea, Singapore, Vietnam, and Cambodia. The Group is committed to delivering garment trims of premium quality that serves wide range of local and foreign brands. Our passion towards our service provide us with great opportunity to build clients network, as well as gaining customers trust.

Customer Service Clerk

Job level Entry
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Ngau Tau Kok
Employment type Full Time
Benefits 13-month pay, 5-day week, Competitive pay, Dental plan, General holidays, Insurance plan, Medical plan, MPF, Performance bonus, Statutory holidays, Year-end bonus
Industry Manufacturing - Garment
Job function Catering / Hospitality > Customer Service / Ambassador
Published On 22/07/2021
Tags

Responsibilities:

  • Provide general clerical support and routine report to Sales & CS Department
  • Handle and resolve customers enquiries in a professional manner.
  • Collaborate with cross functional teams and factories to ensure process smoothly.
  • Build sustainable relationship with customers
  • Assists in other ad hoc tasks as required

 

Requirements:

  • Degree holder in any disciplines 
  • 1-2 years’ relevant experience, fresh graduates are welcome. Training will be provided.
  • Good command of both spoken and written English & Chinese (including Mandarin)
  • Proficiency in MS Office, Outlook
  • Strong interpersonal and communication skill
  • Strong customer-oriented mindset
  • Self-motivated, well organized and independent person
  • Immediate available preferred

We offer comprehensive on-the-job training and career path.