Customer Service Representative - Credit Card (20K+)

Job level Entry
Work exp No work experience
Education F.5 - F.7 or DSE
Location
Within Hong Kong
Employment type Full Time
Industry Financial Services / Investment / Securities
Job function Banking / Finance > Others
Published On 28/10/2019
ref. BBBH9751_13570


Job Purpose:

Perform Telesales roles & responsibilities to cross-sell loan products to customers through making outbound calls and receiving inbound hotline. Deliver consistent quality services to customers and achieve sales targets.

Main Responsibilities:

  • Promote the bank's loan products to new and existing customers with the purpose of generating business revenue to the Bank
  • Provide feedbacks to Managers on the Marketing campaigns and ideas for enhancements
  • Refer difficult enquiries and non-routine cases to Managers
  • Achieve the sales targets and objectives and meet service standard
  • Comply all internal guidelines, legal and regulatory requirements

Incumbent Requirements:

  • Secondary education with relevant experience in sales and customer services
  • Good communication skills in Cantonese, English and Mandarin
  • Aggressive and hardworking
  • Ability to work under pressure and achieve sales target

Click "" to apply for this position or call Mary Chan at +852 3180 4948 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.