Established in 1995 MSS Co., Ltd. is fast becoming known for providing quality security services to the market. As a wholly owned subsidiary of the Henderson Group and accredited with the IMS quality system, we are moving forward to obtain a greater market share. We are now seeking high caliber applicants...

Established in 1995 MSS Co., Ltd. is fast becoming known for providing quality security services to the market. As a wholly owned subsidiary of the Henderson Group and accredited with the IMS quality system, we are moving forward to obtain a greater market share. We are now seeking high caliber applicants with relevant experience to fill the following position.

Customer Services Officer

Job level Entry
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Central
Employment type Full Time
Benefits Discretionary bonus, Insurance plan, Medical plan, Paid overtime
Industry Property / Real Estate Development
Job function Administration > Receptionist
Catering / Hospitality > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 14/02/2020

Responsibilities

  • Provide quality and efficient information and reception desk services to our tenants and visitors
  • Handling inquiries and complaints, making bookings, confirming reservations, problems solving and to provide the necessary follow-up to ensure tenant and visitor satisfaction

 

Requirements

  • DSE graduate, diploma or above in customer service, hospitality management or related field is an advantage
  • Guest services experience is a plus
  • Good communication and interpersonal skills 
  • A good team player, proactive, detail-oriented, enthusiastic and motivated
  • Good spoken and written in Cantonese, Putunghua and English is a definite plus
  • Fresh graduates are also welcome
  • Shift work is required but not over the night

 

Our Offer

  • 9 hours working per day, six rest days per month
  • Retention Bonus equivalent to one-month basic salary on completion of each year of service
  • Public Holidays and 10 days paid annual leave
  • Medical and Life Insurance
  • Free uniform laundry services
  • Hardship allowance after probation
  • Part of property management knowledge might be learnt by candidates

 

We offer excellent fringe benefits including medical scheme to the right candidates. Interested parties please send detailed resume with expected salary to the Human Resources Department, 18/F., Hung To Road, Kwun Tong, Kowloon or email by clicking Apply Now. Please visit our web site at http://www.msshk.com.

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