Swire Properties has enjoyed over 40 years of success and growth. It is at the head of a family of brands and businesses of exceptional breadth and scale, including Taikoo Place, Hong Kong’s largest privately owned business district, Pacific Place in Hong Kong and TaiKoo Hui in Guangzhou, two of the region’s top luxury lifestyle destinations. We have built a number of iconic developments and our hotel brands have won much acclaim. We pride ourselves in transforming the urban landscape, creating thriving communities and ensuring sustainable value for our stakeholders. Our creative culture drives our passion to excel and energises us to design inspiring experiences.

Customer Services Officer (Native English-speaking) (Citygate)

We are now looking for a talented Customer Services Officer to be part of our dynamic team. The incumbent will be responsible for working as an ambassador to meet and greet tourist shoppers at the Customer Care Centre as well as providing quality customer services. Besides, he / she will also assist in supporting various marketing and promotional activities.


Together with creativity, integrity and passion, our ideal staff should be:-

  • Form 7 or above
  • Minimum 2 years’ relevant experiences in customer service & hospitality industry
  • A native speaker of English
  • Excellent customer service attitudes, communication and interpersonal skills; ability to work with people at all levels & with minimum supervision
  • Proficient in computer skills
  • Presentable, proactive and pleasant
  • 5-day work; Willing to work on roster basis


Interested parties are invited to send their applications with a cover letter quoting job reference number, and full resumes stating career history, qualifications, present and expected salary and contact numbers through one of the following means:


Postal address:

Head of Human Resources & Administration

Swire Properties Limited

64/F, One Island East, Taikoo Place, 18 Westlands Road, Quarry Bay, Hong Kong

Fax number: (852) 2880 8300

Email address:


Application deadline is 24 June 2019. If we have not contacted you within six weeks of the date above, please consider your application be unsuccessful this time. The personal data of unsuccessful candidates collected for this recruitment exercise will be kept for 12 months from its completion and thereafter destroyed. Information provided will be used for recruitment and appointment purpose only. The Company will handle all personal data confidentially in accordance with the principles laid down in the Personal Data (Privacy) Ordinance.


© Swire Properties Limited 太古地產有限公司

Job level Entry
Work Exp. 2 Years
Education F.5 - F.7 or DSE
Location Tung Chung
Employment type Full Time
Industry Property / Real Estate Development
Job function Catering / Hospitality (Customer Service / Ambassador)
Marketing / Public Relations (Public Relation - Events Management)
Travel / Tourism (Customer Service / Guest Relations)
Published On 10/06/2019