Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront in the vibrant Whampoa Garden district, just a few steps from the MTR Whampoa Station Exit D2, merely eight minutes away from bustling Tsim Sha Tsui by the Hotel’s free shuttle bus, and adjacent to the...

Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront in the vibrant Whampoa Garden district, just a few steps from the MTR Whampoa Station Exit D2, merely eight minutes away from bustling Tsim Sha Tsui by the Hotel’s free shuttle bus, and adjacent to the pier travelling to North Point. After the launch of the new tower in late 2019, the hotel features over 900 rooms and suites, five one-of-its-kind restaurants, a rooftop swimming pool and fully-equipped gym facilities available 24 hours daily, caters well to both business and leisure travellers.

Housekeeping Order Taker

Job level Entry
Work exp Minimum 2 Years
Education F.5 - F.7 or DSE
Language Chinese - Cantonese, English
Location
Hunghom
Employment type Permanent
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Housekeeping / Room Attendant
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 09/06/2022

Responsibilities:

  • Communicate effectively and clearly on any requests or maintenance to related departments to ensure smooth operation
  • Answer the telephone according to hotel standards and record incoming requests and messages in order to communicate the information to the concerned in a timely manner
  • Update the room status report and keep the team informed of any special room assignment
  • Maintain control of guest and office supplies
  • Handle lost and found items


Requirements:

  • Form 5 or above with certificate in Hospitality Management preferred
  • Minimum 2 years relevant working experience with 1 year in a similar capacity
  • Knowledge of computer software such as Opera PMS, Microsoft Office
  • Knowledge on housekeeping operations, procedures and standards is a must
  • Good communications skills and a good team player
  • Good command of written and spoken English and Chinese


Please apply in confidence with your resume and contact telephone number to Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or  .

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.