ASICS, create quality lifestyle through intelligent sport technology. We invite high caliber and competent individuals for the following position:    

ASICS, create quality lifestyle through intelligent sport technology. We invite high caliber and competent individuals for the following position: 

  

IT Supervisor / Assistant IT Manager

Job level Middle
Work exp Minimum 4 Years
Education Bachelor Degree
Location
Kwun Tong
Employment type Full Time
Benefits Dental plan, 13-month pay, 5-day week, Shuttle bus, Insurance plan, Medical plan, Performance bonus
Industry Retail - Others
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Information Technology > Others
Published On 03/03/2020

 

Key Tasks and Responsibilities
You will be responsible for:

Project Support:

  • Interface with internal clients to understand current and future business needs and identify areas for front-end systems improvement.
  • Supporting the creation and implementation of IT system that are aligned with corporate business strategy and global IT roadmap.
  • Involved in all phases of IT project life cycle, i.e. user requirements definition; risk assessment; systems analysis and design activities; application developing and testing; training and documentation; and ensure a smooth handover to service team.
  • Hand-on works are required in requirements gathering, documentation, designing, testing and reporting in implementing and releasing the application systems.
  • Review of contracts drawn up with any 3rd party suppliers to ensure that they accurately reflect the needs of the business.
  • Manage the suppliers in application system implementation and delivery.
  • Coordinate with China/Global IT teams to assess the technical feasibility of the local requirements,develop the solutions and support systems delivery.

Service Support

  • Liaising with Great China IT team to Provide support to applications, desktop & infrastructure including minor upgrades, fixes and minor enhancements by liaising with China/Global team and third-party vendor as required.
  • Investigating all assigned incidents to root cause so that fixes can be developed as appropriate.
  • Using service management software to investigate issues, collect performance statistics and create reports. 

New User Setup

  • Liaising with Great China IT team to co-ordinate the setup of all new users, ensuring they receive corporate standard equipment and have access to any required services on starting with the organisation.

Qualifications and Experience

You will have:

  • Bachelor’s degree.
  • At least 4 years local working experience in a sizable multinational company, preferably from Retail. Broad business knowledge in retail or relevant industry.
  • Solid experience in POS system and Project &Task management.
  • ITIL Foundation level qualification (desirable).
  • Familiar with common office software, able to support office network environment (desirable).
  • Good in both written and oral English.
  • Detail oriented, service minded, patient and good interpersonal skills.
  • Able to work with structure and plans, strong communication skills.
  • Trouble shooting skills and fast learning is a MUST.

 

We offer attractive remuneration package to the right candidate.  If you are interested in this exciting opportunity, please click “Apply Now” to submit applications with detailed resume stating career history, present & expected salary and date available.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks may consider their applications unsuccessful and all related information will be destroyed after 6 months.