The QI Group of Companies is a multinational conglomerate comprising a dynamic group of businesses with regional offices in Hong Kong, Singapore and Malaysia and a wide range of subsidiary companies in nearly 30 countries. The Group has seven main business lines diversified into telecommunications, lifestyle...
The QI Group of Companies is a multinational conglomerate comprising a dynamic group of businesses with regional offices in Hong Kong, Singapore and Malaysia and a wide range of subsidiary companies in nearly 30 countries. The Group has seven main business lines diversified into telecommunications, lifestyle & leisure, luxury & collectibles, training and conference management, property development, logistics and an e-commerce based retail & direct sales business. The Group has recently ventured into the education sector with the establishment of a University in Perak state in Malaysia. As part of our global expansion plans, we are looking to attract the best in the industry for key positions within the QI Group. If you are passionate about what you do, driven by the desire to excel, and understand the requirements of working for an international organisation, we would like to talk to you.

IT Support Administrator

Job level Entry
Education Not applicable
Location
Ngau Tau Kok
Employment type Contract
Benefits 5-day week
Industry Others
Job function Information Technology > Help Desk / IT Support
Published On 03/12/2018

Job Responsibilities:

  • Provide day-to-day IT and helpdesk support to end users
  • Provide hardware and software maintenance support and perform system health check
  • Provide support and assist supervisors in servers and network equipment's monitoring
  • Perform installation, configuration, and maintenance of IT devices
  • Assist in Hardware and Software asset management
  • Handle IT documentation and reporting

 

Job Requirements:

  • Higher Diploma holder or above in Information Technology or related discipline
  • 3 years of relevant work experience as network and system administrator
  • Hands-on experience in Windows 7/8/10, Windows Server 2008/2012, LAN/WAN, VPN, Microsoft Office
  • Knowledge in administration of Microsoft Active Directory and domain networks
  • Knowledge of IT components (Email, Routers, Switches, Firewalls, DHCP, DNS, VPN)
  • Could experience is preferred
  • Can work independently with minimum supervision even under pressure
  • Excellent written and spoken communication skills in English are required
  • Technical, analytical and interpersonal skills required
  • Strong in problem solving skills and project, internal team, vendor and contract management skills
  • Self-motivated and able to work under pressure to handle network and security related escalation