Meet JOSAs an agile, vibrant and fast-growing IT business of the Global Fortune 500 Jardine Matheson Group, we pride ourselves in cultivating an entrepreneurial spirit. Our solutions and services, supported by deep Asia Pacific roots, have developed a strong regional customer footprint . Now, as IT becomes...

Meet JOS

As an agile, vibrant and fast-growing IT business of the Global Fortune 500 Jardine Matheson Group, we pride ourselves in cultivating an entrepreneurial spirit. Our solutions and services, supported by deep Asia Pacific roots, have developed a strong regional customer footprint . Now, as IT becomes a business enabler, we want passionate and driven individuals to help our customers improve their business and explore new opportunities. Plus, you will have the opportunity to give back to society as a good JOS Corporate Citizen by working closely with the various NGOs that we support.

IT SUPPORT CONSULTANT (REF NO.: 10003645A)

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Location
Ngau Tau Kok
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan, Performance bonus
Industry Internet / Digital / eCommerce
Job function Information Technology > Help Desk / IT Support
Information Technology > Sales - Pre / Post
Information Technology > Technical Writing / Consulting
Published On 29/11/2019

Responsibilities:

  • Work as Technical Consultant, responsible for overall infrastructure solutions support to our customers
  • Function as consultant on server and security solutions to provide advice during pre-sales and post-sales stages

Requirements:

  • Degree holder in Computer Science or related discipline
  • At least 3 years relevant experience
  • Investigate and troubleshoot technical issues of generic office application, such as Windows 10, Office 365, Adobe software, MDM, etc.
  • Knowledge of service management best practice (such as ITIL, ISO20000)
  • Good problem solving skills, including root-cause analysis
  • Self-driven, good communication skill, result-oriented and can work under pressure

 

Join Us Today!

Please send your resume with availability, current and expected salary by clicking Apply Now. 

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company.

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer.