RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Luxury Coffee Brand – Customer Service Officer($18K, Performance Bonus)

Job level Entry
Location
Within Hong Kong
Industry Retail - Catering / F&B
Job function Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 11/07/2019

Responsibilities:

  • Provide premium service to customer, including up-selling
  • Answer calls and respond to emails, handle customer inquiries
  • Update existing customer information including VIP customers
  • Manage and resolve customer complaints
  • Follow up customer calls and product advice where necessary 

 

Requirements: 

  • 1 year or above experience in call centre customer service
  • Solid customer complaint handling experience
  • Positive attitude, patience, responsible
  • Fluent spoken in Cantonese, English and Mandarin

 

Benefits:

  • Professional training
  • Extra performance bonus
  • Allowance & Insurance
  • Paid annual leave
  • Staff discount & Free goods

 

We regret only short listed candidate will be notified.

Interested applicant please WhatsApp 5298 4655 Vivien Chan for details.