Job Responsibilities:

Execute the product strategy with the goal of growing engaged audiences, members & customers for the CRM/ membership related businesses as well as achieving long term loyalty across a variety of platforms
Develop and prioritize product feature requirements, working with internal and external engineering teams and business end-users
Work with a cross-functional teams, with an emphasis on efficiency, quality and timeliness of delivery
Participate in the design and development process to ensure products are highly functional and visually compelling
Identify market opportunities, plan and execute new product development from conceptual stages through the full product life-cycle
Optimize and enhance the product with data driven mindset and through multivariate or A/B testing in order to improve conversion, deepen engagement, increase stickiness & loyalty
Understanding of CRM database concept, privacy best practices and data manipulation
Support new functions & features development for CRM campaigns
Prepare the training material for different groups of end users

Job Requirements:

Degree holder in any discipline with minimum of 2 years of CRM/ Digital product management experience with B2C and B2B environment
Experience with CRM/ membership related business preferable
Strong business acumen who can lead the thinking on how to develop, execute, monetize and maintain CRM products
Experience on using any CRM tools such as Salesforce or home-grown product are preferable
Make decision with data
Organized and methodical with proven project management experience, who can handle multiple simultaneous projects at various stages of completion
Able to demonstrate problem solving and analytical skills
Strong communication skills. Able to translate end-users' requirements and expectations to engineering, marketing team and external vendors effectively
Strong sense of responsibility and ownership of the work, a good team player, resourceful, independent, able to work under pressure and meet deadlines
Experience in SQL or data visualization would be a great advantage
Candidate with more experience will be considered as Associate Project Manager

Work location will be at Wong Chuk Hang office.

	+ 852 3619 9600 (M-F, 9am - 6pm)
	info@cpjobs.com

	+ 852 2565 8822 (M-F, 9am - 6pm)
	classified@scmp.com