Project Executive (CRM) (Ref: MAG-106)
Job level | Entry |
---|---|
Work exp | 1 Year To 5 Years |
Education | Bachelor Degree |
Language | Chinese - Cantonese, English |
Location |
Wong Chuk Hang
|
Employment type | Full Time |
Benefits | 5-day week, Discretionary bonus, Medical plan |
Industry | Media |
Job function |
Digital / Web / Mobile > Customer Relationship Management (CRM) Digital / Web / Mobile > Web Analytics Information Technology > IT Project Management |
Published On | 26/11/2021 |
Job Responsibilities:
- Execute the product strategy with the goal of growing engaged audiences, members & customers for the CRM/ membership related businesses as well as achieving long term loyalty across a variety of platforms
- Develop and prioritize product feature requirements, working with internal and external engineering teams and business end-users
- Work with a cross-functional teams, with an emphasis on efficiency, quality and timeliness of delivery
- Participate in the design and development process to ensure products are highly functional and visually compelling
- Identify market opportunities, plan and execute new product development from conceptual stages through the full product life-cycle
- Optimize and enhance the product with data driven mindset and through multivariate or A/B testing in order to improve conversion, deepen engagement, increase stickiness & loyalty
- Understanding of CRM database concept, privacy best practices and data manipulation
- Support new functions & features development for CRM campaigns
- Prepare the training material for different groups of end users
Job Requirements:
- Degree holder in any discipline with minimum of 2 years of CRM/ Digital product management experience with B2C and B2B environment
- Experience with CRM/ membership related business preferable
- Strong business acumen who can lead the thinking on how to develop, execute, monetize and maintain CRM products
- Experience on using any CRM tools such as Salesforce or home-grown product are preferable
- Make decision with data
- Organized and methodical with proven project management experience, who can handle multiple simultaneous projects at various stages of completion
- Able to demonstrate problem solving and analytical skills
- Strong communication skills. Able to translate end-users' requirements and expectations to engineering, marketing team and external vendors effectively
- Strong sense of responsibility and ownership of the work, a good team player, resourceful, independent, able to work under pressure and meet deadlines
- Experience in SQL or data visualization would be a great advantage
- Candidate with more experience will be considered as Associate Project Manager
Work location will be at Wong Chuk Hang office.
cpjobs.com - Project Executive (CRM) (Ref: MAG-106) - is a part of Digital / Web / Mobile, Information Technology, Media, in Hong Kong, placed by SOUTH CHINA MORNING POST PUBLISHERS LTD
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