RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.
Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.
Senior / Client Service Administrator/ Hotline (Pension / Fresh Grad Welcomed)
| Job level | Entry |
|---|---|
| Work exp | No work experience To 10 Years |
| Education | Associate Degree |
| Language | Chinese - Cantonese, Chinese - Mandarin, English |
| Location |
Within Hong Kong
|
| Employment type | Full Time |
| Benefits | 5-day week, Competitive pay, Dental plan, Discretionary bonus, Medical plan, MPF, Statutory holidays |
| Industry | Financial Services / Investment / Securities |
| Job function |
Administration > Clerical / Admin / Operation Banking / Finance > General / Operations Sales / Business Development / Customer Service > Telemarketing / Call Centre |
| Published On | 20/06/2019 |
Responsibilities:
- Provide MPF scheme administrative support, such as contribution, switching and termination
- Handle customers' enquiries and complaints via telephone and email in a timely and professional manner
- Build and maintain good relationship with customers
- Provide clerical and administration support to the team
Requirements:
- Assocate Degree or above is preferred
- 1 year experience gained in customer service industry oe relevant woprking experience
- Good problem-solving, customer oriented and communication skills
- Proficient in PC applications including Excel, Word and Chinese Word Processing
- Good command of both written and spoken English and Chinese
- Candidates with solid experience will be considered as Senior / Officer
cpjobs.com - Senior / Client Service Administrator/ Hotline (Pension / Fresh Grad Welcomed) - is a part of Administration, Banking / Finance, Sales / Business Development / Customer Service, Financial Services / Investment / Securities, in Hong Kong, placed by RecruitFirst Ltd