RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Senior / Client Service Administrator/ Hotline (Pension / Fresh Grad Welcomed)

Job level Entry
Work exp No work experience To 10 Years
Education Associate Degree
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Competitive pay, Dental plan, Discretionary bonus, Medical plan, MPF, Statutory holidays
Industry Financial Services / Investment / Securities
Job function Administration > Clerical / Admin / Operation
Banking / Finance > General / Operations
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 20/06/2019

Responsibilities: 

  • Provide MPF scheme administrative support, such as contribution, switching and termination
  • Handle customers' enquiries and complaints via telephone and email in a timely and professional manner
  • Build and maintain good relationship with customers
  • Provide clerical and administration support to the team

 

Requirements: 

  • Assocate Degree or above is preferred 
  • 1 year experience gained in customer service industry oe relevant woprking experience 
  • Good problem-solving, customer oriented and communication skills
  • Proficient in PC applications including Excel, Word and Chinese Word Processing
  • Good command of both written and spoken English and Chinese
  • Candidates with solid experience will be considered as Senior / Officer