Named as Recommended Hotel by The Forbes Travel Guide, The Pottinger Hong Kong is one of the luxury boutique hotels of Sino Hotels Group. The hotel offers 68 exquisite guestrooms and suites. Standing on the historic Pottinger Street in Central, a Grade 1 historic place graded by the Antiquities Advisory...

 

Named as Recommended Hotel by The Forbes Travel Guide, The Pottinger Hong Kong is one of the luxury boutique hotels of Sino Hotels Group. The hotel offers 68 exquisite guestrooms and suites. Standing on the historic Pottinger Street in Central, a Grade 1 historic place graded by the Antiquities Advisory Board of Hong Kong, The Pottinger reflects the rich romantic heritage and diversity of its surrounds.

被《福布斯旅遊指南》列為推薦酒店的中環•石板街酒店為信和酒店旗下的豪華精品酒店。酒店設有68間舒適客房及套房,屹立於獲評為香港一級歷史建築的石板街,內外饒富雄渾的殖民歷史韻味。

 

Senior Guest Services Officer/ Guest Services Officer

Job level Entry
Education Diploma / Certificate
Location
Central
Employment type
Benefits Dental plan, Education subsidies, Meal allowance, Medical plan, Performance bonus, Transportation allowance
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Front Desk / Front Office
Catering / Hospitality > Others
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 25/05/2018

Responsibilities

  • Responsible for all Front Desk/ Guest Services and Concierge duties
  • Handle all arrival and departure records, bookings and registration.
  • Provide frontline services at reception counter and maintain a good relationship with guests
  • Assist in handling incoming phone calls and queries for visitors and guests

Qualifications

  • Diploma or above in hospitality management or related disciplines
  • Knowledge of Opera System is preferred
  • Pleasant personality, customer-oriented with good communication and interpersonal skills
  • Good command in both spoken and written English and Chinese. Putonghua and other language would be an asset
  • Fresh graduate will be considered
  • Immediately available is highly preferred

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to Human Resources Department by e-mail, fax or WhatsApp. 

Email: humanresources@thepottinger.com
Tel: (852) 2308 3172
Fax: (852) 2308 3198
WhatsApp: (852) 6283 1173
Address: The Pottinger Hong Kong, 74 Queen’s Road Central, Central, Hong Kong
Company Website: https://www.thepottinger.com/en/​

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application within the Hotel Group. All personal data collected will be for recruitment purposes only. Data of unsuccessful applicants will be destroyed.