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We sincerely invite applications for the position of

We sincerely invite applications for the position of

We sincerely invite applications for the position of

Service Call Centre Associate (Housekeeping Order Taker)

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Language Chinese - Mandarin, English
Location
Wanchai Wanchai Hong Kong Island, Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Housekeeping / Room Attendant
Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 01/09/2018 2018-09-01 2018-10-01

Responsibilities:

  • Handle customer enquiries telephonically
  • Manage and resolve customer complaints
  • Provide guests with product and service information
  • Designates Room Attendant work assignments
  • Coordinates housekeeping duties and activities
  • Maintains lost and found dispatch logs

Requirements:

  • Diploma / Certificate holder or equivalent in Hospitality Management
  • Service-oriented with strong communication skills
  • Excellent telephone etiquette, fluent in English and Mandarin
  • Fresh graduate will also be considered

Interested candidates please send your resume and expected salaries by clicking "Apply Now".

Applicants who are not invited for interview within four weeks may consider their applications unsuccessful.

Personal data collected will be used strictly for recruitment purpose only.