WHOLESALES/RETAIL CUSTOMER SERVICE OFFICER - fashion accessories/eyewear/optical frame/5 days work

Job level Middle
Location
Within Hong Kong
Employment type Permanent
Benefits 13-month pay, 5-day week, Discretionary bonus, Guaranteed bonus, Medical plan
Industry Trading / Import & Export / Wholesale
Job function Logistics / Transportation > Customer Services
Sales / Business Development / Customer Service > Channel / Distribution
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 15/09/2018
Hong Kong listed company - fashion accessories distributor/agency/wholesales/licensing of several international fashion brands with focus in optical frames – mainly for Hong Kong, China and Asia Pacific market - we are looking for CUSTOMER SERVICE OFFICER - with details as follows :
 
  • University graduates
  • Studies in Business, Supply Chain or Logistics Management related disciplines is a plus
  • 3 to 5 years customer services preferably in wholesales or export business
  • Experience in FMCG/fashion/fashion accessories/optical frames/eyewear is highly prefer
  • Mature, diplomatic, independent and well-organized
  • Good communication and interpersonal skills
  • A good team player
  • Strong computer skills in MS Office . Knowledge of SAP is a plus
  • Report to the Customer Service Manager
  • Responsible for handling and follow up sales orders and customers' enquiries
  • Resposiible for goods delivery and shipment arrangement
  • Take care of customers' claims and returns on a timely and professional manner
  • Generate and analysis of reports for service monitoring and continuous improvement
  • Coordinate with various internal departments to ensure the quality of service
  • 5 days work
  • Candidates with more solid experience will be considered for the post of Senior Customer Service Officer (2 posts)
 
For secure and confidential job application, please click the below link to get our email address.
 
http://jpc.hk/confidential_apply.htm
 
 
We provide free job hunting services to job seekers.
 
Please attach your CV with salary expected to
 
resume@jpc.hk
 
 
To speed up our process, please do NOT send us download links.
 
Personal data provided by job applicants will be used for recruitment purpose only.
 
Your privacy is guaranteed. We will never give out, lease, or sell your personal information.
 
JPC Recruiting Services was established in 1990.
 
http://www.facebook.com/pages/JPC-Texson-Ltd/500356593325952