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A particular phrase, “operational resiliency”, was heard in numerous conversations between senior executives at Northern Trust in the course of 2020, and the concept it embodies is sure to remain a key focus there for some time to come. “Covid-19 tested many organisations’ business models, technology, and operating frameworks, far beyond any form of simulation,” says Yen Leng Ong, the firm’s country executive for Southeast Asia, who sets the strategic direction for asset servicing, asset management and capital markets solutions for institutional clients. “The pandemic changed many aspects of our personal and professional environments, so we must continue to strengthen and adapt.” ...

Trade in foreign exchange (FX) is on the rise, turning the wheels of international finance and keeping global commerce on the move. It is essential to the business of banks and multinationals, but also of investment houses, pension funds, insurance companies, securities firms, and other non-bank financial players. ...

Traditional thinking may view human resources as more of a support function, but the happenings of the past 12 months have certainly changed that. Since early last year, HR teams everywhere have been right in the front line in dealing with the immediate impact and knock-on effects of the Covid-19 pandemic and, as a result, the wider corporate world has gained a far better understanding of the vital role they play. ...

Traditional thinking may view human resources as more of a support function, but the happenings of the past 12 months have certainly changed that. Since early last year, HR teams everywhere have been right in the front line in dealing with the immediate impact and knock-on effects of the Covid-19 pandemic and, as a result, the wider corporate world has gained a far better understanding of the vital role they play. ...

In the midst of last year’s public health crisis, it would have been easy for companies to put training and development programmes on hold until normal operations could resume. But the best employers saw things differently, instead taking the opportunity to set up new courses, encourage online learning, and motivate staff to make the most of their unexpected time away from the office. ...

In the midst of last year’s public health crisis, it would have been easy for companies to put training and development programmes on hold until normal operations could resume. But the best employers saw things differently, instead taking the opportunity to set up new courses, encourage online learning, and motivate staff to make the most of their unexpected time away from the office. ...

When the Covid-19 pandemic first hit Hong Kong early last year, HR teams had to move fast to devise and implement contingency plans which could keep employees safe, yet still allow day-to-day operations to keep running with minimal disruption. Doing this presented all kinds of challenges. It involved everything from switching to work-from-home arrangements to introducing new health and hygiene protocols and setting up online training courses. ...

When the Covid-19 pandemic first hit Hong Kong early last year, HR teams had to move fast to devise and implement contingency plans which could keep employees safe, yet still allow day-to-day operations to keep running with minimal disruption. Doing this presented all kinds of challenges. It involved everything from switching to work-from-home arrangements to introducing new health and hygiene protocols and setting up online training courses. ...

Even amid the multiple challenges of the past few months, there has been time to step back and reflect. That has allowed the leaders of organisations in every sector to reevaluate plans and strategies. And, more specifically, it has been a reminder of how vital a role HR professionals play in ensuring that essential operations and day-to-day management continue to function effectively in times of change or crisis. To recognise that contribution and how it has helped to support the wider Hong Kong economy during the coronavirus pandemic, Classified Post is organising the “HR Appreciation Awards 2020”. ...

Even amid the multiple challenges of the past few months, there has been time to step back and reflect. That has allowed the leaders of organisations in every sector to reevaluate plans and strategies. And, more specifically, it has been a reminder of how vital a role HR professionals play in ensuring that essential operations and day-to-day management continue to function effectively in times of change or crisis. ...