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5 Ways to win friends and influence management

Published on Thursday, 12 May 2011

The ability to work with others is essential in the modern team-based workplace. Your capability to form productive relationships could affect your career advancement. Here are some strategies from Robert Half, a financial recruitment company, on how to polish your workplace diplomacy skills. 

  1. Listen and observe
    Look to office veterans to get a feel of the unwritten rules and norms of behaviour. Watch how they interact with others and make a mental note of what works and what does not. 
  2. Know your co-workers
    Cultivate strong relationships by learning about professional roles and the demands and pressures your co-workers face. Ask how your expertise might benefit them in how they perform their jobs. 
  3. Be a team player
    Put the organisation's interests and needs before your own. Be supportive of others and be happy when colleagues succeed. 
  4. Don't criticise your co-workers in public
    If you have problems with a co-worker, arrange a private meeting to make your feelings known and resolve the issue. You will maintain your reputation as a professional and prevent problems from affecting your entire department. 
  5. Give credit where it is due
    If you are reporting the results of a company project in which others took part, be sure to note who was involved. Take care to use "we" instead of "I" when discussing successful outcomes.


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