Career Advice Job Market Trend Report

High performance

Sales and customer service
Fuji Xerox

Focusing on its people and the excellence of its products and services, Fuji Xerox has adopted the "Good Company Concept" in working with its stakeholders as far back as 1992.

The company offers a financially strong, interesting workplace which is also kind to society and the environment.

The system integrator in knowledge and document management solutions is now in need of experienced sales people.

"We prefer people with account management exposure, who can serve clients independently," says Eliza Ng, human resources director of Fuji Xerox.

"Experience with different market segments is an advantage. All the business lines are covered such as government, education, multinationals, and small and medium enterprises," she says.

For customer service positions, the company requires a technical background such as IT and engineering. To get into the 800-strong company, applicants have to go through a competency-based interview process.

"The most critical element is passion to succeed with quality performance. Effective communication and people handling skills are essential to build a relationship with our customers as trusted partners," Ng adds. The company has a range of training courses and workshops delivered in different formats to suit individual learning needs.It has won several awards for its human resources management and quality production.