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In an eagerly anticipated event, Great Place to Work®, an organisation widely regarded as a global authority on workplace culture, announced the results of its latest survey and analysis in the first week of July. All those joining the online awards ceremony via Zoom and YouTube were keen to discover which companies had been selected as the Best Workplaces in Hong Kong™ for 2021, a much coveted accolade and one which can have an impact on future recruitment and brand positioning. ...

即將畢業的你，決定好未來升學還是踏入職場沒有？還有已工作一段時間，覺得事業正走向死胡同的你，有打算轉職或進修尋覓新出路嗎？如果你還未有頭緒，不妨趁今年7月15至18日參與香港貿發局教育及職業博覽，了解最新的升學及就業資訊。 ...

In a bid to sharpen students’ soft skills and give them a chance to network in a virtual environment during the pandemic, the Hong Kong Polytechnic University’s Faculty of Business recently hosted an online competition co-organised by Classified Post. This event was the second part of the “Leap to Success Virtual Challenge”, which began with a series of workshops which introduced the students to key concepts and practices. In the competition phase, they had to complete a specific assignment and, after that, those who made the shortlist were asked to give a presentation outlining what they had learned from the overall experience. ...

The “Leap to Success Virtual Challenge”, hosted by the Hong Kong Polytechnic University’s Faculty of Business, is proving to be a big hit with students gearing up for summer internships or a first full-time job after graduation. Organised by Classified Post, the event ties in with a series of seminars designed to share advice, insights and practical know-how, as well as to give a timely confidence boost to those preparing to step into the world of work. ...

Traditional thinking may view human resources as more of a support function, but the happenings of the past 12 months have certainly changed that. Since early last year, HR teams everywhere have been right in the front line in dealing with the immediate impact and knock-on effects of the Covid-19 pandemic and, as a result, the wider corporate world has gained a far better understanding of the vital role they play. ...

全球商場營運者都致力將「以客為尊」的服務理念融入前線員工的思維之中，令他們發自內心、積極主動提供優質客戶服務，而恒隆地產有限公司 (「恒隆地產」) 早已找到成功辦法，讓員工認同及擁抱公司願景、使命和價值，從而使「以客為尊」精神自然地植根在他們心中。 ...

For shopping mall operators around the world, the billion-dollar question: is how to make frontline staff show wholehearted commitment to providing “customer-centric” services, as if it was second nature. Developer Hang Lung Properties has the answer, though. They believe the essential thing is that staff identify with and embrace the company’s vision, mission and values. Once that happens, the customer-centric mentality naturally follows on. ...

In the midst of last year’s public health crisis, it would have been easy for companies to put training and development programmes on hold until normal operations could resume. But the best employers saw things differently, instead taking the opportunity to set up new courses, encourage online learning, and motivate staff to make the most of their unexpected time away from the office. ...

When the Covid-19 pandemic first hit Hong Kong early last year, HR teams had to move fast to devise and implement contingency plans which could keep employees safe, yet still allow day-to-day operations to keep running with minimal disruption. Doing this presented all kinds of challenges. It involved everything from switching to work-from-home arrangements to introducing new health and hygiene protocols and setting up online training courses. ...

Even amid the multiple challenges of the past few months, there has been time to step back and reflect. That has allowed the leaders of organisations in every sector to reevaluate plans and strategies. And, more specifically, it has been a reminder of how vital a role HR professionals play in ensuring that essential operations and day-to-day management continue to function effectively in times of change or crisis. ...