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Tag: small talk

Avoiding awkwardness in small talk (Part 2)

In part 1 last week, we explored effective ways of beginning a conversation, some examples of questions to control and guide conversations...... ...

Avoiding awkwardness in small talk (Part 1)

Here we go. That all-important overseas client who’s visiting your organisation is about to arrive, and it’s your job to ensure that everything goes smoothly...... ...